Where do I put my discount code on desktop, laptop or tablet?
- To use your discount code navigate to your cart. Type in your shipping and billing addresses. Once you are on the payment page, you'll see an area to the right where you can type or paste in your code.
Where do I put my discount code on my mobile device?
- To use your discount code navigate to your cart and select checkout. Select "Show order summary" and you'll see your items listed and just underneath a box to type in your code and continue the checkout process.
What are your cuff bracelet measurements?
- 2" in diameter by 2" wide for our stainless steel and gold bracelets, 1.75" diameter by 1.75" wide for leather
I have very small wrists, will your cuff fit me?
- Our cuff bracelets are adjustable inherently and are able to be squeezed onto very small sizes. Don’t be afraid of squeezing it until it fits. If it still doesn’t seem to fit you can return it, returning is very easy, please email email@example.com and we'll assist in the process.
Can I bend and open a Designhype Metro Cuff bracelet to fit my wrist?
- Yes, the cuff bracelets are made of stainless steel making them inherently adjustable and able to withstand being open wide and then squeezing closed many times over.
Is it possible to make changes to an order just placed?
Yes! Please email firstname.lastname@example.org right away and we can take care of the changes.
I just placed an order, how soon will it ship out?
Designhype ships within 3 business days. We like to ship very quickly so if you need to make a change to your order please email email@example.com right away so we can help get those changes made.
Do you put the price of the items inside my package?
- No, we do not put the price of the item inside the package just in case it is going to be sent as a gift and to also save paper waste. What we do instead is send you an email as soon as we ship your order with a receipt and tracking number. If you have purchased a Designhype piece from another website, other than designhypeinc.com, they may require us to ship with a packing slip inside which may include the price.
How do you ship?
- Designhype ships using the United States Postal Service (USPS).
What is the difference in time between standard mail and priority mail?
- About 2-3 business days typically (4-6 days during the holiday season).
What is Designhype jewelry made of?
- All of our jewelry is made of 100% stainless steel.
How do I care for my Designhype jewelry?
- All of our jewelry is made of stainless steel so you can use a mild jewelry cleaner or a wet cloth. If using a wet or damp cloth to clean be sure to also wipe up any residual wet spots.
Does Designhype ship internationally?
- Yes, we ship to every country in the world.
How much is international shipping?
- $12.50 for one item
- $15.00 for two to three
- $17.50 four and more items
I placed an order with international shipping, how long will it take to get my package?
- Shipping times vary for international packages but it is typically 6-10 business days for priority orders and up to 15 business days standard shipping. During the holiday season we suggest you use Priority International Mail options in order to receive your package on time.
Can Designhype make me a custom Metro Cuff bracelet, necklace, etc.?
- We would love to provide custom pieces for individuals. We have been creating custom/exclusive pieces for organizations for some time now and have the capacity to work with companies and/or retailers that want 10 leather bracelets, 50 or more pieces for necklaces and 100 pieces for stainless steel cuff bracelets. Our Metro Cuff bracelets are made using a special process which makes them difficult to create as one-offs. As soon as we are feeling ready to offer the custom work to everyone we will make an announcement here and on our facebook page.
I don’t see a Metro Cuff for my city, can I suggest a city to Designhype?
Yes please! We love to have ideas sent to us. Please feel free to email firstname.lastname@example.org and suggest your favorite city.
Where do I put my discount code?
- To use your discount code navigate to your cart. Type in your shipping and billing addresses. Once you are on the payment page, you'll see an area to the right where you can type or paste in your code. If you're on a mobile phone the code area will show up closer to the bottom of the payment page.
Does the discount work for every item listed?
- Discounts can only be used on regular priced items. Exclusions include sale items and items for charity.
How do you use my information if I sign up for the newsletter?
- At Designhype we will never sell or share your information with anyone unless you have given us permission to do so. We will, with your permission, send you periodic information regarding the launching of new products, upcoming events, sales, clearances, and other fantastic things we think you will enjoy!
Can you tell me about the quality of your jewelry?
Yes! All of our jewelry is tarnish-resistant, super durable and made in a safe environment. Our stainless steel jewelry and all of our packaging is recyclable. Our 18K gold cuffs and necklaces are coated using advanced, environmentally-friendly processes.
How do you select your manufacturers?
We work with companies who have certifications and regular inspections for their businesses and those which pose no threat in terms of health and safety of their employees and the environment.